We usually try to use Royal mail first class post where possible but if your order is over 2Kg we will use a courier 2- 3 days service, this helps us to keep the cost as low as possible.
Please contact us if there is a problem or you are not happy with your purchase on arrival.
We will be happy to refund or replace a plant if the original plant is returned to us within 7 days of receipt.
We are happy to send orders to EU countries at this point, but it is at the customers own risk it is difficult to track orders once they have left the UK. If a customer orders it is taken that the customer is happy with this.