Due to the current situation we are sending as many orders as possible via a next day courier service, we can't guarantee this time limit as they are very busy. We are not asking the courier for a signature at the delivery address for obvious reasons but if you would like the parcel left somewhere specific please inform us when ordering and we will try to make a note for them. Small and light orders will still be sent via Royal mail and all will be First class post. The cost for delivery anywhere in the UK is £10 for any order up to £100. Any orders over £100 will have free delivery.
This does not apply to our EU customers. Their delivery charges are calculated at the checkout according to location and order. I hope this helps and these prices are subject to change but will be altered here at that time. All EU customers order at their own risk as we cannot control any orders once they leave the UK and customers from the EU that place orders do so on the understanding of this. PLEASE BE AWARE THAT DUE TO BREXIT WE WILL STOP SENDING ORDERS TO EU COUNTRIES AT THE END ON NOVEMBER 2020.
We try to keep up with despatching all orders as soon as possible and are currently up to date. We don't want any plants 'stuck in the system' over the weekend so we can't guarantee sending out any orders received on or after Wednesday afternoon. These orders are prepared ready until the following Monday and processed in numerical order. This is due to the collection on a Thursday then being delivered on a Friday. DHL is our preferred courier currently and they will charge any extra £4 to deliver each parcel on a Saturday so we don't need to pass this on. If a customer was to request an order we are happy to discuss alternative delivery arrangement through are email. Our email address is email@example.com